Returns & Exchanges

At Utiva, we want you to love your fashion finds; if you are not completely satisfied, we offer 30-day hassle-free returns and exchanges on all unworn items. We ensure a seamless process so you can keep your wardrobe fresh without any stress.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality team inspects the items, we will process your refund or ship your exchange within 5-7 business days.